Previously many potential customers had concerns about the optics of opulence and the environmental issues of private jet transport, but NetJets President of Sales, Marketing and Service, Patrick Gallagher noted in May 2020, that the health risks associated with flying on commercial airlines during the pandemic had trumped those concerns. In the spring of 2020 the company saw a boom in demand, as wealthy individuals sought to avoid the risks of airline flying during the COVID-19 pandemic. She states that male pilots who were too tall were reassigned to different aircraft, while her employment was terminated without the opportunity to fly a different plane. In 2019, a former NetJets pilot filed a lawsuit alleging that in March 2017, the company violated US Civil Right and Ohio anti-discrimination law when she was fired for being too short (5 feet 2 inches (157 cm)) to properly control the rudders of an Embraer Phenom 300. In January 2015, the United States District Court issued a decision in NetJets' favor, holding that the IRS assessments were unlawful. NetJets filed a lawsuit challenging the IRS assessments. The Internal Revenue Service (IRS) had sought back taxes and penalties of $643 million from NetJets for periods beginning in 2003, including on its maintenance and service fees. The event was symbolic of deteriorating labor relations within the company at this time. In 2015 the company's pilots picketed the Wynn resort in Las Vegas where company owner Warren Buffett was hosting some of his wealthiest customers.
In September 2014, NetJets acquired approval to launch its aircraft charter service in China, having worked with Chinese authorities since 2012 to secure the operating certificate. As a result of these orders NetJets became Cessna's largest business jet fleet owner. As a part of this purchase agreement, it also placed conditional orders for an additional 40 Bombardier Global 5000/6000s, 50 Bombardier Challenger 650, 125 Bombardier Challenger 350s, 125 Cessna Citation Latitudes and 75 Embraer Phenom 300s. The company placed a firm order for 30 Bombardier Global 5000/6000 jets, 25 Bombardier Challenger 650 jets, 75 Bombardier Challenger 350s, 25 Cessna Citation Latitudes and 50 Embraer Phenom 300s.
On 11 June 2012, NetJets placed the largest aircraft order in private aviation history totaling US$17.6B. The prepaid Marquis Jet card allowed customers to purchase 25 hours of guaranteed flight time on the NetJets fleet. In 2010, NetJets acquired Marquis Jet from founders Jesse Itzler and Kenny Dichter. Shortly afterward, NetJets moved its corporate headquarters from New Jersey back to its original home in Columbus, Ohio. In early August 2009, Santulli resigned as CEO and was replaced by David Sokol. The company operated a fleet of nine Boeing 737-700 Boeing Business Jets in the mid-2000s, since then sold off. NetJets soon expanded to Europe and then Russia, and by 2006, it was the largest operator of business jets in Europe.
In 1998, Berkshire Hathaway acquired EJA and NetJets Inc from Richard Santulli for US$725 million, half of which was paid in stock.
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Around the same time, painted on every NetJets US aircraft is a registration ending with QS, symbolizing the concept of selling quarter shares of an aircraft-a feature that is still representative of the NetJets brand today. In 1987, the NetJets program was officially announced becoming the first fractional aircraft ownership format in history. When Santulli became chairman and CEO of the corporation, he closely examined 22 years of pilot logbooks, and began to envision a new economic model where several individuals could own one aircraft. In 1984, Executive Jet Aviation was purchased by mathematician and former Goldman Sachs executive Richard Santulli who owned a business that leased helicopters to service providers of offshore oil operations. Bruce Sundlun became EJA president in 1970, and Paul Tibbets became president in 1976. ĮJA initially began operations in 1964 with a fleet of ten Learjet 23 aircraft. "Dick" Lassiter serving as president and chairman of the board. LeMay and Paul Tibbets, Washington lawyer and former military pilot Bruce Sundlun, and entertainers and pilots James Stewart and Arthur Godfrey, with retired Air Force Brigadier General Olbert F. The founding members of the board of directors included US Air Force generals Curtis E. NetJets was the first private business jet charter and aircraft management company in the world, launching its fractional ownership business in 1986. The name was later changed to Executive Jet Aviation (EJA), and again in 2002 to NetJets, after Berkshire Hathaway purchased it in 1998. The company was founded in 1964 and originally known as Executive Jet Airways.
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